FAQs

When will new stock be available?

We are starting with a limited production run, so you may find that we sell out quickly. If you place an order when no stock is available, then you will be placed in a queue to receive your order once the next batch is available. Thank you for your patience during this time.

We're hoping that over time, we can begin to ensure that we have a consistent supply of stock, so are ready to ship immediately to all customers.

Will the Crust King Baking Steel fit my oven?

The Crust King Baking Steel measures 405mm x 345mm, and is 6mm thick. We chose this size for several reasons, the main one being that it will fit most UK ovens whilst providing the maximum cooking surface, but if you are uncertain, please measure your oven prior to purchasing.

How heavy is the Crust King Baking Steel?

The Crust King Baking Steel weighs approximately 7kg, so please be careful when handling it as it may cause injury.

How much does it cost to preheat the Crust King Baking Steel?

Based on the average UK home-oven power rating (kWh) and the average cost of electricity, preheating the Crust King Baking Steel for 1 hour will cost between £0.75 - £1.00.

How should I clean the Crust King Baking Steel?

Please refer to our user care guide here.

How should I store my Crust King Baking Steel?

We recommend after thoroughly cleaning and drying your Crust King Baking Steel, that it is stored flat in a drawer or cupboard to prevent it from falling over. If you don't have space elsewhere, then it can be left in the bottom of your oven, however this may reduce the lifespan of the CRUSTGLIDE coating over time.

Is the Crust King Baking Steel dishwasher safe?

Yes, the Crust King Baking Steel is dishwasher safe, though please refer to our user care guide here for more.

What forms of payment do you accept?

We utilise the Shopify checkout system, trusted by thousands of businesses around the world, and even more customers. This enables you to pay with all major cards, PayPal and even American Express.

Would a thicker Steel perform even better?

Technically, yes, an even thicker steel would perform even better - however, it wouldn't come without its disadvantages. We decided on 6mm for Crust King as this delivered excellent results, and at a weight that we were comfortable with. Any thicker, and the product would become prohibitively heavy, posing greater risk to injury and deforming your oven grilles, whilst also being more expensive.

How long will the non-stick coating last?

If properly cared for, there's no reason why the ceramic coating won't last for many years of use. Though with all non-stick coatings, there will come a time when you will start to notice the release properties becoming less effective. At this point, you may have to use an additional release agent, such as flour, semolina or cornmeal. Alternatively, baking your pizza on a piece of greaseproof paper on top of the Crust King Baking Steel will still yield great results.

What if the coating starts to flake off?

If you start to notice the non-stick coating flaking off of the product’s surface, we advise that you discontinue use.

Why is Crust King more expensive than other baking steels?

It's unique industrial grade ceramic coating sets Crust King apart from the competition No need to season or otherwise maintain the surface of your baking steel. Treat it just as you would your non-stick cooking pans.

If you have a question that isn't listed above, then we'd love to hear from you. Please email contact@crustking.co.uk and a member of our team will get back to you as quickly as possible. Thank you!